There’s no denying that Walt Disney World Resort, Disneyland Resort and other theme parks around the world run like a well-oiled machine. Disney invests a lot of time and money into training the next generation of talented employees at the Disney parks and on Disney Cruise Lines, an effort that has resulted in a standard of excellent service throughout the resort.
Working at these massive theme parks and resorts is a carefully orchestrated job. To maintain the illusion of magic and make guests feel cool, calm and serene, Disney does its best to hide any negative aspects of the resorts from guests. To avoid raising suspicion, Disney uses code words to alert their colleagues to the issues at hand. For anyone who wants to know what these cryptic phrases mean, we have an answer ready.
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How actors use codes to communicate
Disney’s secret emergency codes are a unique aspect of the guest experience at Disney World. These codes, such as “Code V” and “Code H,” are used by Disney employees to discreetly communicate and respond to various situations that may arise in the parks. While guests may not be familiar with these codes, they are an essential part of Disney’s comprehensive emergency response system.
Disney’s commitment to guest safety includes emergency response for a variety of scenarios, including medical emergencies, disorder, poor guest behavior, and even potentially adverse weather conditions. This commitment to proactive emergency preparedness reinforces Disney’s reputation as a leader in guest service and satisfaction.
Additionally, Disney employees are trained to handle emergencies professionally and efficiently, ensuring guests feel safe and supported in any unexpected situation. Whether it’s providing first aid, assisting with guest relocation, or coordinating emergency services, Disney employees are prepared to handle a variety of scenarios with care and expertise.
Disorder, illness or minor violations of the rules
It’s important to note that Disney’s code words are constantly changing and adapting to the times. The following information was revealed by past cast members, but may not be 100% accurate for today’s parks.
One of the main reasons Disney uses code words is to alert guards or park security to unsanitary or unacceptable occurrences in the parks. Not all code words are intended to hide emergencies; often they are just a way for employees to conceal the less than magical reality of running a theme park.
These codes are designed to quickly address and resolve issues that may impact the guest experience without raising alarms or disrupting the magic of the park. By using these coded messages, Disney ensures that incidents are handled promptly and efficiently, maintaining the high standards of cleanliness and safety synonymous with the Disney experience. Codes include:
- Protein leak or Code V: A guest has vomited. This message alerts the caretakers in the area.
- Code H or AFR: This code, which supposedly refers to “Winnie the Pooh,” indicates that human feces have been discovered in the parks. It may also be referred to as AFR or “accidental fecal release.”
- Code Winnie: This code allegedly reports that Disney Cruise Line employees have urinated a guest into a pool.
Code words can also be used to report bad guest behavior and minor rule violations such as shoplifting and disrupting an attraction. These codes include:
- White powder warning: A guest was observed scattering human remains.
- Valuable Guest: A guest who makes life difficult for the actors and causes problems.
This discreet method of communication allows staff to take care of issues discreetly and effectively, enhancing the overall guest experience and maintaining the impeccable reputation that Disney parks are known for. However, not all codes are as lighthearted as the ones above.
Emergency codes in the Disney Parks
In more serious cases, Disney may use codes to reassure guests when an emergency situation is approaching. These codes help to calm guests and avoid unnecessary panic. Codes include:
- Signal 25: Smoke or flames have been detected. This signal helps alert staff to the problem before guests panic. However, as we saw at the Disneyland Resort last year, this proximity can’t always protect guests from the truth.
- Code 101: A Disney ride or attraction is preparing to close.
- Code 102: A Disney ride or attraction is preparing to reopen.
- Code Alpha: A serious incident has occurred requiring an ambulance and medical attention.
- Signal 70: A child has been separated from his or her parents and needs help moving in with family.
What to do in an emergency
While all of these codes may sound scary when you hear them in person, it’s important to know that the full context of the incident is handled by the professionals. Codes are fascinating to learn, but they should be taken with a grain of salt as they can change and evolve at any time.
If you experience an emergency at a Disney theme park or on a cruise ship, it is best to notify a staff member immediately and let them handle the matter. Overall, Disney’s secret emergency codes are an important part of the company’s comprehensive approach to guest safety and well-being.
By prioritizing effective communication, quick response times, and a well-coordinated emergency protocol, Disney sets a high standard for practices in theme parks and the hospitality industry. The next time you visit a Disney park or cruise, rest assured that behind the magic and fun is a strong and efficient system designed to ensure your safety and peace of mind.
